If you notice any suspicious or unauthorized activity on your account, follow these steps: 1. Contact Us Immediately: Reach out to our customer support team as soon as possible. 2. Report the Activity: Provide details of the suspicious transactions or activities. 3. Secure Your Account: Request to block or freeze the affected account or card. 4. Follow Instructions: Adhere to any further instructions we provide to resolve the issue.

1. Log In to Your Account: Access your account through our online banking portal. 2. Navigate to Alerts: Go to the "Account Settings" or "Notifications" section. 3. Set Up Alerts: Choose the type of alerts you want, such as unusual transactions, and configure the notification settings. 4. Save Your Preferences: Confirm and save your alert preferences to start receiving notifications.

1. Contact Us Immediately: Report the issue to our customer support team as soon as possible. 2. Request a Replacement: Request a new card, and we will arrange for a replacement to be sent to you. 3. Verify Account Security: Monitor your account for any unusual activity and ensure your card details haven’t been compromised. 4. Destroy the Damaged Card: Safely destroy the damaged card to prevent any potential misuse.

1. Review Your Statement: Carefully review your account statement to confirm the transaction you want to dispute. 2. Contact Us: Reach out to our customer support team to report the disputed transaction. 3. Provide Details: Share any relevant details about the transaction, including the date, amount, and reason for the dispute. 4. Follow Up: Our team will investigate the issue and keep you updated on the status of your dispute.

To set up direct deposit, provide your employer or payer with your account number and routing number. These can be found in your online banking account under the "Account Details" section. Confirm with your employer or payer to ensure the setup is complete.

1. Go to the Login Page: Visit the online banking login page on our website or mobile app. 2. Click on "Forgot Password": Locate and click the "Forgot Password" link. 3. Verify Your Identity: Enter your registered email address or phone number, and follow the verification instructions sent to you. 4. Create a New Password: Once verified, you’ll receive a link or code to create a new password. 5. Log In with Your New Password: Return to the login page and use your new password to access your account.

Yes, you can manage most of your account settings online. Log in to your online banking account and go to the "Account Settings" or "Profile" section. From there, you can update personal information, manage alerts, and customize account preferences.

Log in to your online banking account and go to the "Transfer Funds" section. Select the accounts you want to transfer money between, enter the amount, and confirm the transaction. The funds will be transferred according to the instructions you provide.

Log in to your online banking account and navigate to the "Transaction History" or "Account Statements" section. You can view and download your recent transactions and account statements from there.

If you forget your card PIN, contact our customer support team for assistance. You’ll need to verify your identity, and then you can request a PIN reset or a new PIN. Follow the instructions provided to set your new PIN and ensure it remains secure.